Last updated: 08.09.2026

This Privacy Policy explains how OLOR A SUELO Sp. z.o.o. operating under the brand OLOR A SUELO collects, uses, stores and protects personal data when you visit or use our website www.olorasuelo.com purchase our products, subscribe to our newsletter, or contact us by email.

We are committed to protecting your privacy and processing your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Polish data protection laws.

1. Data Controller

The controller of your personal data is:
OLOR A SUELO Sp. z.o.o.
Email: info@oas.com
For any questions concerning the processing of your personal data, you may contact us at the email address above.

2. What Personal Data We Collect

Depending on how you use our website, we may collect the following information:
When you place an order we may collect:

• first and last name;

• delivery address;

• email address;

• telephone number, where required for delivery;

• order details and purchase history;

• payment and transaction information.

Payment card details are processed by our payment provider, Stripe, and are not stored by us in full.

When you subscribe to our newsletter:
We collect your email address and information necessary to manage your subscription and record your consent to receive marketing communications.
Our newsletter is operated using Wix Email Marketing.

When you contact us by email:
We may process the information you provide in your email, including your name, email address and any other information contained in your message.

When you visit our website
We may automatically collect certain technical information, such as:

• IP address;

• browser and device information;

• approximate location;

• information about how you use our website;

• information collected through cookies and similar technologies.

Some of this information may be collected through Google Analytics, subject to your cookie and consent preferences.

3. How We Use Your Personal Data

We may use your personal data to:

• process and fulfil your orders;

• arrange delivery of purchased products;

• process payments;

• communicate with you regarding your order;

• respond to your enquiries;

• send newsletters and marketing communications where you have consented to receive them;

• understand how visitors use our website and improve its functionality and content;

• maintain website security and prevent fraud or misuse;

• comply with our legal and accounting obligations;

• establish, exercise or defend legal claims where necessary.
   

4. Legal Bases for Processing

We process personal data on the following legal bases under the GDPR:
Performance of a contract (Article 6(1)(b) GDPR) — for processing and fulfilling your order and providing services you have requested.
Legal obligation (Article 6(1)(c) GDPR) — where processing is necessary for compliance with tax, accounting or other legal obligations.
Consent (Article 6(1)(a) GDPR) — for activities such as sending marketing newsletters and, where required, using non-essential cookies and analytics technologies.
Legitimate interests (Article 6(1)(f) GDPR) — where necessary to operate, secure and improve our website, communicate with customers, prevent fraud, and establish or defend legal claims, provided that our interests do not override your fundamental rights and freedoms.

5. Payments

Payments made through our website are processed by Stripe.
When you make a payment, certain information is transferred to Stripe as necessary to process the transaction and prevent fraud.
We do not receive or store your full payment card number or security code.
Stripe processes personal data in accordance with its own privacy policy and applicable data protection requirements.

6. Delivery

To fulfil your order, we may provide the delivery information necessary to InPost or another delivery service used for your order.
This may include your name, delivery address or parcel-locker information, email address and telephone number where necessary for delivery and delivery notifications.
The information provided is limited to what is necessary to fulfil and deliver your order.

7. Newsletter and Marketing Communications

If you subscribe to our newsletter, we will use your email address to send you information about our products, brand, launches, offers and other marketing communications.
Our newsletter is provided through Wix Email Marketing.
You may withdraw your consent and unsubscribe from our marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.
Withdrawing consent does not affect the lawfulness of processing carried out before your withdrawal.

8. Analytics and Cookies

Our website uses cookies and similar technologies.
Some cookies are necessary for the operation and security of the website. Other cookies may be used for analytics or other purposes.
We use Google Analytics to help us understand how visitors use our website, such as which pages are visited and how users interact with the website.
Where required by applicable law, non-essential cookies and analytics technologies are used only after obtaining your consent through our cookie consent mechanism.
You can manage your cookie preferences through the cookie settings available on our website.
Please note that disabling certain cookies may affect the functionality of the website.

9. Wix

Our website is operated using Wix.
Wix may process certain personal data on our behalf or collect technical information necessary to operate, secure and maintain the website and its services.
Wix may also provide services used by us for e-commerce, email marketing, website functionality and analytics.
The processing of personal data by Wix is also governed by Wix’s own privacy documentation.

10. Who May Receive Your Personal Data

Depending on the circumstances, your personal data may be shared with trusted service providers who help us operate our business, including:

• Wix — website hosting and e-commerce services;

• Stripe — payment processing;

• InPost — delivery and shipping services;

• Wix Email Marketing — newsletter and marketing communications;

• Google Analytics — website analytics, where applicable and subject to consent;

• accounting, legal or professional advisers where necessary;

• public authorities where disclosure is required by law.

We do not sell your personal data to third parties.

11. International Transfers of Personal Data

Some of the service providers we use may process personal data outside the European Economic Area (EEA).
Where personal data is transferred outside the EEA, we take appropriate steps to ensure that the transfer is carried out in accordance with the GDPR, including relying where applicable on an adequacy decision, Standard Contractual Clauses or another legally recognised transfer mechanism.

12. How Long We Keep Your Personal Data

We retain personal data only for as long as necessary for the purposes for which it was collected.
Order and transaction information may be retained for the period required by applicable tax and accounting laws.
Information used for marketing purposes is retained until you withdraw your consent or unsubscribe, unless we have another lawful basis for retaining it.
Email correspondence may be retained for as long as reasonably necessary to handle your enquiry and for legitimate business or legal purposes.
Some technical and analytics information may be retained according to the retention periods configured for the relevant services.

13. Your Rights Under the GDPR

Subject to applicable law, you have the right to:

• request access to your personal data;

• request correction of inaccurate or incomplete data;

• request deletion of your personal data;

• request restriction of processing;

• object to certain processing;

• request portability of your personal data;

• withdraw consent at any time where processing is based on consent;

• lodge a complaint with a supervisory authority.

To exercise your rights, please contact us at:
info@oas.com
You also have the right to lodge a complaint with the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych / UODO) if you believe that your personal data is being processed unlawfully.

14. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, alteration, disclosure or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

15. Children’s Privacy

Our website and products are not specifically directed at children.
We do not knowingly collect personal data from children where such collection is prohibited by applicable law.
If you believe that a child has provided us with personal data without appropriate consent, please contact us so that we can take appropriate action.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable legal requirements.
The updated version will be published on this page with a revised “Last updated” date.

17. Contact

If you have any questions about this Privacy Policy or the way we process personal data, please contact us:
OLOR A SUELO Sp.z.o.o.
Email: info@oas.com

Last updated: 08.09.2026